Privacy Policy
Upcountry Safaris Uganda (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services—whether online via our website, through email, or during direct bookings and travel experiences.
1. Information We Collect
We may collect personal information in the following ways:
a. Information You Provide to Us
Full name, contact details (email, phone number, address)
Passport details and nationality
Travel preferences and dietary or medical information (when relevant)
Payment information (collected via secure third-party providers)
Feedback, reviews, or survey responses
b. Automatically Collected Information
When you use our website, we may collect:
IP address and browser type
Location data (based on your device settings)
Cookies and usage data (pages visited, time spent, etc.)
c. Information from Third Parties
Tour partners or platforms that help facilitate your travel
Social media platforms (if you interact with our accounts)
2. How We Use Your Information
We use your personal information to:
Process bookings and deliver travel services
Communicate with you about your itinerary, changes, or special offers
Personalize your safari experience (e.g., preferences, dietary needs)
Improve our website and customer service
Comply with legal obligations or respond to lawful requests
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Trusted third-party service providers (e.g., lodges, transport providers, payment gateways) for service fulfillment
Regulatory or government authorities when legally required (e.g., immigration services)
Marketing platforms with your explicit consent for promotional communication
All third parties are bound by confidentiality agreements and are required to protect your data.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
Understand how visitors use our website
Remember your preferences
Deliver targeted advertising (only with your consent)
You can adjust your cookie settings in your browser or opt out of certain cookies.
5. Data Retention
We retain your personal data only as long as necessary:
To provide our services
To comply with legal, tax, or accounting requirements
For up to 7 years after your last interaction, unless otherwise required
6. Data Security
We implement strong technical and organizational measures to protect your data, including:
SSL encryption for our website
Secure servers and restricted access
Regular review of our security practices
While we take all reasonable steps, no online transmission is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Withdraw consent for data processing
Object to or restrict certain types of processing
Lodge a complaint with a data protection authority
To exercise your rights, email us at: info@upcountrysafarisug.com
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” at the top. Continued use of our services indicates acceptance of the changes.
OUR WILDGAME SAFARIS
DISCOUNTED OFFERS
Take advantage of our limited-time discounted safaris and explore Uganda’s top destinations without breaking the bank. Whether it’s gorilla trekking, wildlife viewing, or scenic getaways, Upcountry Safaris Uganda offers exclusive deals to make your dream safari more affordable.
OUR MERCHANDISE
Travel with Purpose.
At Upcountry Safaris Uganda, every safari supports conservation, empowers communities, and protects Uganda’s heritage. Through sustainable practices and meaningful cultural connections, your journey becomes part of a lasting impact.
Join us in making tourism a force for good.
